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Contact Us
We take our customer care very
seriously. While our aim is to make our website easy to
understand and navigate, we know there are times when
you may need a bit of assistance.
We have provided a number of ways for
our Customer Care team to help you:
For company information or assistance:
ids_support@idsmanagers.com
We will respond to you within 24
hours, during regular business hours. All email
correspondence is completely confidential (see
privacy
policy). Customers may also use our telephone support
center to contact a service representative during
regular business hours.
Please send any specific information
about your request so we can direct it to the
appropriate people.
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Customer Care Center
866-359-3550 (National)
513-385-7732 (Cincinnati, Tri-State
Area)
Monday thru Friday
9:00am to 5:00pm (EST)
Saturday and evenings by appointment
Saturdays, Sundays and federal
holidays please leave a message. A customer
representative will contact you within 24 hours of the
first business day.
513-385-6749 (24 hrs)
Send your inquiries to:
Integrated Development Services
Attention: Customer Support Team
6300 Cheviot Road
Cincinnati, Ohio 45247
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